Castle Hill Lighthouse at the mouth of Narragansett Bay, Newport

Residents

Welcome home.

Pay rent, request maintenance and manage your lease from one secure portal.

Resident portal

Log in to your account

You'll be taken to our secure resident portal, powered by AppFolio, to sign in.

Log in to the Resident Portal First time here? Use the Activate Now link in the welcome email or text we sent you, or request a new activation link from the login page.

Get the app

Search “Online Portal by AppFolio” and sign in with the same email and password.

What you can do

Everything about your home, in one place.

  1. Pay rent online One-time payments or automatic monthly autopay by bank account (eCheck) or card. Payment history and receipts are always available.
  2. Submit maintenance requests Describe the issue, attach photos from your phone, and tell us when we can enter. You'll get updates as the work is scheduled and completed.
  3. View your lease & documents Your signed lease, addenda, notices and renters insurance information live in your portal.
  4. Renew and sign electronically Lease renewals and any updates are sent to your portal for e-signature — no printing required.

Urgent maintenance

For emergencies that threaten safety or the building — active flooding, no heat in winter, a gas smell, or a lockout — call our 24-hour emergency line at (800) 111-1111. Call 911 first for fire or gas.

Snow & sidewalks

Snow removal and sidewalk clearing at every LH Newport building is handled by us, in line with the City of Newport's same-day ordinance. Please keep vehicles out of marked plow lanes during storms.

Moving out or renewing?

Renewal offers are sent to your portal about 60–90 days before your lease ends. To give notice, message us through the portal so it's on record with the date.